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We Sold $150,000 in Books in 10 Days. Here's How.

Here's a boast-worthy note: We sold $150,000 in book sales in ten days . . . with no major publisher and no bookstores.Related: 5 Books to Read Before Starting Your Business[1]Now, I know some best-selling business books enjoy tens of millions of dollars in sales, but we're an independent website in a small niche (real estate investing) that earned its haul in just over a week. And, as you can imagine, we were quite pleased. After all, according to the Huffington Post[2], the "average U.S. nonfiction book is now selling less than 250 copies per year and less than 3,000 copies over its lifetime.”So how'd we do it? One word: intentionally.By that, I mean that we didn't just write a book about buying rental properties[3] and put it out there. We planned. We strategized. And we launched hard. Following are just a few of the things we did to achieve a six-figure launch, and how you can repeat our success.1. Start building your email list now . . . or partner with someone who has one.I’m not going to lie: We have a large audience. Our business, BiggerPockets.com, is the web’s largest website geared toward real estate investors. We get a lot of traffic, and having a big email list that had been “pruned” numerous times to include only happy, committed members helped us get the word out immediately.Now, maybe you don’t have a big email list. Which is why you need to start building one today. I’d recommend using SumoMe.com[4] to set up several email capture boxes on your site (because SumoMe is amazing, and it’s free to use!).Next, provide incredible content to members of that list. Don’t just "sell" them. "Engage" with that list. Make your emails stand out because of the quality you provide.If you don't personally…
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The 5 Most Innovative Trends in Ecommerce to Watch for in 2016

Next year, 2016, is only a week away. Were you able to hit all of your goals in 2015? As New Year's approaches, many people begin to review what they've been able to accomplish in the past year, and to think about what they want to see happen in the year ahead.Related: The Top 5 Reasons You Should Start an Ecommerce Business[1]This is an important exercise for your business, too. Indeed, it's critically important to get clear in your thinking, because you don't want 2016 to be another year that you let slip by without reaching your objectives. It's time to get focused.Still, the good news is that there has never been a better time to be in ecommerce. Online sales are going to continue to grow, and if you want to be part of the new wave, you have to prepare. To help you do that, here are five ecommerce trends for 2016 to be aware of.1. Improved mobile shopping experiencesMobile commerce is constantly growing. In the past, many challenges associated with getting people to buy through smartphones and tablets have arisen, but a lot of those kinks have been ironed out.Difficult and lengthy checkout processes, for example, are finally getting whittled down to their core elements. After all, you're going to convert very few shoppers if they can't get what they want with the fewest number of taps -- or clicks -- possible.What's more, some retailers are already taking things to the next level by offering live chat support. This creates an immediate point of connection with customers. If you can reliably and consistently offer them good advice via their devices, they are far more likely to become loyal customers over the long term. This has massive implications for brick-and-mortar stores that also have an ecommerce component.In short,…
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Smart Business Resolutions for the New Year

New Year’s resolutions aren’t just for your personal life, but are a great idea for your business as well. With a new year comes new opportunities to determine your focus, to establish your vision, and to make a plan for how to achieve you desired outcome. Even if you aren’t someone who sets New Year’s resolutions, why not consider taking some time to reflect on your accomplishments for 2015 and figure out what you’d like to bring into your business in 2016? I know, I know—this could snowball into a major overhaul where you’re left with a to-do list five miles long. But it doesn’t have to! Here are some smart, simple tips and ideas for how to plan ahead and set yourself up for an incredible, successful year: Better Yourself Before the year gets underway, take some time to think about how you’re going to further your professional development. It can be easy to neglect honing your skills and abilities in lieu of focusing on day to day activities, but with some careful planning you won’t have to choose. Pick one day each month, twelve days total, for you to spend taking a class, watching a webinar, reading a book, or networking. Think about what is going to feed your professional needs and then create time to satisfy them. Set calendar reminders now so you can plan your schedule far in advance. Not only is this beneficial for you, but consider the message it sends to your colleagues and direct reports: you value knowledge. Continued education is important to you. You are not perfect and are seeking ways to improve yourself. If you make it important, so will your team. In fact, why not think about setting up a book club with one leadership, strategy or development book each…
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How Chef Eric Ripert Stays on Top in the Four-Star Hospitality Business

Although some people know him from Food Network’s Top Chef[1] or his Emmy-award winning television series Avec Eric[2], Eric Ripert built his name and reputation as the executive chef of Le Bernardin[3], a world-renowned New York seafood institution that opened in 1986. Ripert took over in the kitchen in 1994 at the age of 29, following the death of his mentor Gilbert Le Coze, one of Le Bernardin’s owners.It was a challenging time, but Ripert rose to the occasion; his restaurant earned its first four-star rating from The New York Times that year, which it has maintained for over two decades. Le Bernardin has earned three Michelin stars every year since the New York Michelin Guide’s launch in 2005. What is Ripert’s secret to his restaurant’s longevity and success in the rapidly changing and incredibly competitive food business? Here are four rules he follows to stay on top.Related: How Legendary Chef Eric Ripert Transformed Himself Into a True Leader[4]1. Have zero tolerance for mediocrity.“We have people who come here for a very special experience,” he says. “So we have to deliver something that is exceptional… I trained the staff and I trained myself to have those eyes that see everything that goes wrong.” The French-born chef says if a dish isn’t prepared the right way, he’ll have the cooks redo it. 2. Make the four-star experience holistic.“I am a chef -- food is my life -- but I realize it’s not only the food when you go to the restaurant,” says Ripert. “It’s the ambience, the quality of the service, the warmth of the service, how the client feels…. If you are in a beautiful environment and are pampered, you forget about your life. You’re just dreaming.”Related: Five Business Truths From The World Of Hospitality That Apply To Every Industry[5]3.…
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What's Sparking the Mass Exodus at Rent the Runway?

In the last 10 months, Rent the Runway has lost its chief operating officer, chief financial officer, chief marketing officer, chief creative officer, chief technology officer, chief people officer, and head of partnerships. Some of those executives were let go; others left by choice. Four of the seven departed in the last two months.It is a significant exodus in a short time, and many former employees describe a corporate culture at the fashion company that is unwelcoming, stressful, and occasionally hostile.Jennifer Hyman, Rent the Runway’s chief executive, says that the changes are simply a natural step in the life of a fast-growing startup. “Like any startup in hyper-growth mode, growth often brings change, and with it, evolution in the executive team,” she says.But former employees tell Fortune that the turnover is due to serious problems with the corporate culture at the New York-based dress and accessory rental company.‘Unpredictable and erratic’Five former senior employees, all female, spoke withFortune on condition of anonymity because they did not want to jeopardize existing relationships or, in some cases, violate nondisclosure agreements. Each of them described a stressful work environment that can be unwelcoming and non-inclusive. Three of them likened the atmosphere at Rent the Runway to the 2004 film Mean Girls. Each one made that reference separately, without prodding.“The culture is unpredictable and erratic,” says one former employee. “Everybody knew and talked about it amongst themselves, but it was never formally acknowledged. It’s not like there were complaints to HR. People were too afraid. There wasn’t even really an HR.” The former employee adds that there were “frequent screaming matches” in the office between top executives.Since May, Rent the Runway says, its general counsel has also been its head of human resources. Prior to that, the HR team reported to the CFO.A different former…
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No Sibling Rivalry Here: These Franchisees Are Happily in Business Together

Franchise Players is Entrepreneur’s Q&A interview column that puts the spotlight on franchisees. If you’re a franchisee with advice and tips to share, email This email address is being protected from spambots. You need JavaScript enabled to view it. and brother team Bill Nowak and Gail Gentry are making hamburgers -- and profits -- together, with their two successful Checkers franchise restaurants in Buffalo, New York. At the start, Gail was no stranger to the Checkers brand: she'd worked for that company (and Taco Bell) as a district and general manager for 20 years, in Florida, before taking the plunge into ownership alongside her brother, who came from the tech sector. The two opened their first restaurant together in 2014, and their business quickly grew, without a shred of sibling rivalry. In fact, within a year, the duo were chosen "rookie of the year" by their franchisor. They also just opened their second restaurant in late October and are looking forward to expanding to "five to ten" restaurants more. Image Credit: CheckersNames: Bill Nowak and Gail GentryFranchise owned: Two Checkers Drive-in Restaurants, in Cheektowaga and Buffalo, NYHow long have you owned a franchise?We opened our first Checkers location August 2014 and saw great success as new franchisees. We were even honored with the award of "Rookie of the Year" by Checkers at the annual national conference. It is great to know that we have exceeded many goals that Checkers expected for a first-year franchisee in a new market.Related: Franchise Players: Wayback Burgers Franchisee on the Power of Customer Service[1]Why franchising?Checkers has been extremely supportive and provides us all of the tools to make our business successful. Being a franchisee is a lot of work, but we can't imagine what it would be like without the Checkers team. We had talked about franchising for many years, and now it's a reality. It's the American dream.What…
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